Privacy Policy

Last Updated: 1 May 2026

Data We Collect and How We Use It

We collect the following categories of user data to provide, operate, and improve our services:

• Location Data (Precise and Approximate): We collect GPS, IP-based, or network-based location data to enable logistics services, delivery tracking, and service availability. Location is used strictly for core functionality.
• Personal Information: Name, phone number, email address, and account identifiers used for onboarding and communication.
• Device Information: Device model, OS version, IP address, and network data for performance, debugging, and security.
• Transaction Data: Order details, delivery information, and payment status required for fulfillment and operations.
• Usage Data: App interactions and feature usage to improve experience and system reliability.

How We Use Data

• To provide core services such as order processing and logistics
• To track deliveries and optimize routes
• To improve platform performance and user experience
• To communicate updates and notifications
• To prevent fraud and unauthorized access

Data Sharing

We may share user data with:

• Logistics and delivery partners
• Cloud infrastructure and analytics providers
• Legal authorities when required by law

User Control and Permissions

• Users can control location access through device settings
• Location permission can be denied (some features may not work)
• Users may request deletion of their data

Use of Information

We use collected information for customer verification, service delivery, personalization, analytics, and operational improvements.

Security

We implement reasonable security practices to protect your data from unauthorized access, alteration, or disclosure.

Cookies

We use cookies to enhance user experience, understand usage patterns, and improve our services.

What are Cookies?

Cookies are small data files stored on your device that help websites function efficiently.

How We Use Cookies

• To analyze traffic sources
• To improve user experience

Changes to This Policy

We may update this policy from time to time. Continued use of the service implies acceptance of updates.