Talk to Us

Building the Infrastructure Behind ONDC Businesses

Aarambh is a technology infrastructure company that enables businesses to build, launch, and scale on ONDC.

We work with Buyer, Seller, and Logistics Network Participants — helping them go live faster and operate reliably without protocol complexity.

Not a marketplace. Not an app. The infrastructure layer.

The Reality of ONDC Execution

ONDC unlocks a new way to build network-led commerce. But on the ground, execution is hard.

What we repeatedly see:

  • Integrations taking 6–12 months.
  • Protocol, settlement, and operations built separately.
  • High engineering cost for non-core work.
  • Continuous upgrades forcing rework and delays.

Aarambh was built to change that.

More Than a Technology Service Provider

Aarambh is not just an ONDC Technology Service Provider. We act as a long-term partner for Network Participants by helping them:

  • Integrate with ONDC using production-ready infrastructure
  • Navigate the ONDC ecosystem and its stakeholders
  • Get introduced to relevant participants across the network
  • Set up initial operational workflows
  • Go live faster with confidence

Especially in the early stages, knowing how the network operates in practice matters as much as the APIs. Aarambh bridges that gap.

What We Do

We provide production-ready ONDC infrastructure that handles:

  • Network protocol and workflows
  • Order lifecycle orchestration
  • Settlement and reconciliation flows
  • Logs, monitoring, retries, and upgrades

What We Don't Do

  • We don’t build marketplaces
  • We don’t compete with our customers
  • We don’t operate buyer or seller apps

Your product stays yours. Your brand stays yours. Aarambh sits underneath as the ONDC engine.

Who We Work With

Aarambh works with organizations across multiple domains. While the underlying infrastructure remains the same, each domain has distinct participants and operating models.

🛍️

Retail & Commerce

Who we work with
  • Seller aggregators and merchant networks
  • POS and ERP companies enabling retailers
  • Retail SaaS platforms
  • D2C brands and modern retail chains
What we help with
  • Enabling ecommerce for merchants at scale
  • Catalog and inventory integration
  • Order lifecycle and fulfillment orchestration
  • Faster onboarding and go-live
🚚

Logistics & Fulfilment

Who we work with
  • Hyperlocal delivery companies
  • Fleet operators and aggregators
  • Last-mile and mid-mile logistics providers
  • Traditional logistics and transport players
What we help with
  • Plugging into network-wide ONDC demand
  • ONDC-compliant logistics integration
  • Order routing, tracking, and POD workflows
  • Vendor, agent, and settlement management
💳

Financial Services

Who we work with
  • Banks and Payment service providers
  • Financial institutions in ONDC flows
  • Fintechs supporting settlements
What we help with
  • Payment and settlement integration
  • Order-linked financial flows
  • Reconciliation and reporting
  • Faster operational readiness
*Aarambh Pay provides embedded payment/settlement infrastructure.
🚕

Mobility

Who we work with
  • Metro and urban transit operators
  • Bus and public transport operators
  • Mobility platforms and aggregators
  • Smart city and transit-tech providers
What we help with
  • Network-based discovery and transactions
  • Ticketing and order flows on ONDC
  • Payment and settlement orchestration
  • Scalable, interoperable mobility services
✈️

Travel

Who we work with
  • Travel platforms and aggregators
  • Hospitality and accommodation providers
  • Transport and ticketing platforms
  • Experience and tour operators
What we help with
  • Discovery and booking flows on ONDC
  • Order lifecycle and cancellations
  • Payment, settlement, and reconciliation
  • Faster go-live without custom integrations
🎟️

Experiences & Services

Who we work with
  • Experience marketplaces
  • Service aggregators
  • Local service providers
  • Vertical service platforms
What we help with
  • Service discovery and booking
  • Order orchestration and fulfilment flows
  • Payments and post-order handling
  • Scalable participation in open networks

One Platform. Many Domains.

Different domains. Different Network Participants. One underlying engine.

Single Integration Layer Domain-Appropriate Abstractions Check Infrastructure + Operations

How We Work

API-first and modular by design.

SDK Integration Headless APIs White-label Solutions

Every Participant Gets Access To:

Aarambh Desk

  • Dispute and grievance handling
  • Network operations and monitoring
  • Logs, retries, and audits

Aarambh Pay

  • Order-linked payments
  • Reconciliation views
  • Integration with NPCI
  • Payout tracking and reporting

Our Role in the ONDC Ecosystem

Aarambh is an authorized ONDC Technology Service Provider (TSP) and an active ecosystem partner.

We see our role as:

Infrastructure builders Execution partners Long-term enablers of ONDC adoption

Our success is measured by how quickly and reliably our partners succeed on the network.

Our Philosophy

We believe:

Open networks need strong, invisible infrastructure

Speed to market matters more than perfect abstractions

Early operational clarity is critical for scale

ONDC success depends on execution, not just intent

Everything we build reflects this belief.